What if the original dongle is damaged ? Can it be returned to TVP in exchange for a new working dongle ? (someone correct me if I'm wrong about that). Even if the TVP company has a record of the user having legally purchased a full license of TVPaint and the user has their sales receipt showing that they legally purchased it, they must still purchase a new license if the original dongle is lost. There is no allowance made for getting a replacement dongle. The only problem I see with the present dongle system is that as I understand it if a user loses their dongle or the dongle is stolen then the user must purchase a new license of TVPaint. I can only imagine how this makes the developers feel. The nerve of some people! The real hypocrisy, however, is that these chumps throw fits in the event their "artwork" is stolen or used inappropriately. That argument aside, I feel I must remark this is the only software user forum in which I have seen people (shockingly often) register an account specifically to expose themselves as pirates and scold the software developers for their attempts to protect their investment. The only other solution is DRM, not to be confused with a dongle's driver, which would serve to cripple the software in the event of a software or major OS update, not to mention the menagerie of errors which can, and do, occur in the regular operation of a computer. Small, quality developers like TVP need some way to protect their assets against a clientele which would, let's face facts, prefer to pirate the software. That said, the rate of software piracy, particularly in the fields of graphic design and animation, is atrocious. They're fragile, they're expensive, and they certainly detract from my experience as a tablet user. Don’t forget that we will need some information about your operating system and its version so we can help you faster.I have to agree that a dongle is a poor solution, especially when the average Tablet PC has only two USB ports. If you are encountering any other issue than the ones listed above, please contact our support team here so we can help you further. However, it is relatively easy to solve as you can see by reading this page of our online documentation. License status is ‘not completed’: this happens when a license’s activation process doesn’t successfully complete.Please read this page from our online documentation to solve this problem. You should not go through such a file-based process to activate your license. File-based transfer issue: a file-based license transfer is a special activation process appearing when CodeMeter hasn’t been installed on your computer or is not fully detected by your system yet.You also won’t be able to activate or deactivate your license if CodeMeter hasn’t been installed. You won’t be able to launch TVPaint without installing CodeMeter. CodeMeter is automatically installed on Windows along with TVPaint but it must be installed separately on macOS and Linux systems (we provide CodeMeter’s installer within TVPaint’s installation package, please don’t install it from another source).Linux users of RPM and Deb packages can find installation instructions for the dongleless system on the following pages of our online documentation: – Register the software Installing TVPaint on Linux (dongleless licenses only): If you prefer reading to watching, you can follow those pages of our online documentation to install TVPaint and activate your license on macOS: It covers the license’s activation part as well: We recommend watching this video tutorial below to install TVPaint on Windows. Installing TVPaint on Windows (dongleless licenses only): It is needed for the dongleless version of TVPaint to work and is provided within the installer you will have downloaded from your user account. Do no download CodeMeter from another source.
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